FAQ’s

  1. Why choose Insight HR?

Insight HR offer you qualified and highly experienced Education HR specialists who are passionate about Education. We are committed to using our skills and expertise to provide you with tailored support and focused solutions in all aspects of Human Resource Management. We recognise that educational establishments face increasing pressure as the new OFSTED framework places a high focus on the effective management of HR related issues. Our SLA’s are structured to ensure you receive the appropriate support, advice and guidance of the highest standard at the right time. We understand that HR issues can arise at any time and therefore we don’t seek to constrain you by placing limitations on our support.

  1. How long do your contracts last?

The contracts we offer run for a period of 12 months. We can offer bespoke contracts for shorter periods if you are looking for something different. If you would like more information regarding this please do not hesitate to contact us.

  1. What price will we be charged?

Insight HR offer a structured pricing guide for both the premium and remote service level agreements on offer. The price you will be charged will be applicable to your School/Academy Group Size.

  1. Do you have appropriate Insurance?

We have all the appropriate Insurance in place as follows:

  • Professional Indemnity – £2million
  • Public Liability – £5million
  • Employee Liability – £10million
  • Directors and Officers Legal Liability – £500,000
  1. How will you be accountable for your own Continuous Professional Development?

We are committed to our continuous professional development, our Senior HR Consultants are CIPD (Chartered Institute of Personnel and Development) qualified or equivalent obtained through significant experience within the Education Sector. One of our Senior HR Consultants is an accredited Civil and Commercial Mediator. Mediation is free to our premium package customers. We also have an accredited Safer Recruitment trainer. We are very committed to ensuring that we keep our own training up to date and will access all relevant training to ensure we keep abreast of changes in Employment Law.

  1. Will you be able to consult with Unions on our behalf?

Insight HR have excellent relationships with all the Unions and will meet with them on a regular basis. We will consult with them on your behalf during case work, redundancy, restructures and policy development.

  1. Will I have a named Consultant?

We believe that relationships are the key to providing you with an outstanding service, where we understand the history of your School/Academy and your key priorities, and as such we will provide you with a named Senior HR Consultant.

  1. Will you operate a helpdesk facility?

A helpdesk facility will be available to you on a daily basis to ensure that you can always get hold of a Senior HR Consultant even when your named contact is in a meeting. This will provide you with a very responsive service operating on a whole year basis. The number to call in these circumstances is 03333 444214.

  1. Will I still have access to Policy Documents from the Local Authority?

Where the Local Authority is the employer, they have a statutory obligation to provide Schools with the policies. In addition to this the Local Authority will engage with Insight HR on a regular basis to ensure legal compliance and we work together effectively.

  1. If I am not a customer of Insight HR Ltd can I buy one-off pieces of work?

You are more than welcome to purchase one-off pieces of work such as our TUPE Service, Senior Leadership Recruitment and Mediation. We will also be happy to produce bespoke pieces of work following consultations to assess your requirements. Training sessions can also be purchased by Schools/Academies not buying a service level agreement.